Frequently Asked Questions (FAQ)

You can check for traffic fines by visiting requesting View My Fines support via the official website or using their online contact form. .

Fines can be paid and reduced via through the View My Fines website, a customer service consultant will provide a quote for the amount payable.

Failure to pay a traffic fine can lead to additional penalties, a summons to appear in court, and possibly a warrant for your arrest. It can also result in the renewal of your vehicle license being blocked.

Yes, if you believe the fine was issued incorrectly, you can dispute it. This typically involves writing a letter or completing a form provided by the traffic department, explaining why you believe the fine is unjustified.

Sometimes, early payment discounts are offered. Check the fine notice or contact the traffic department to see if a discount applies to your fine. However, contact us at View My Fines and we’ll be able to provide quote on a discounted rate that will be paid to the City of Cape Town.

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AARTO fines refer to fines issued under the Administrative Adjudication of Road Traffic Offences Act. This system is designed to penalize drivers for traffic violations through a points system and can lead to the suspension of a driver’s license.

The due date for payment should be clearly stated on the fine notice. It’s typically 30 days from the date of issue, but this can vary.

Generally, traffic fines do not directly affect your credit score. However, if a fine is escalated to a court level and you are then found guilty, it could potentially impact your credit score.

If you were not the driver at the time of the offence, you can nominate the actual driver in writing to the traffic department. The process for this should be outlined on the back of your fine notice.

In some cases, the traffic department may allow payment plans for large fines. You would need to contact them directly to discuss this option. Reach out to View My Fines, we will verify if a reduced amount is possible with the City of Cape Town.

This occurs when the old number plate isn’t removed by the previous owner.

Inform Traffic at [email protected] that you no longer own the vehicle.

No, if you inform Traffic at [email protected] that it’s not your vehicle.

Contact the MRU SECTION at 021 444 0279 or [email protected].

Typically, 6 – 8 weeks.

At Gordons Bay, Kuils River, Parow, Hillstar, and Gallows Hill.

How to get an Advanced Drivers Licence

Only at Gallows Hill, 3rd floor.

You must appear in court for the magistrate to determine the fine amount.

Email [email protected] with the new driver’s full name, surname, ID/traffic register copy, street address, contact number, and the notice number.

If your case is in the warrant authorized stage, collect the warrant at Gallows Hill Traffic Department, Somerset Road, Green Point, Monday to Friday, 08h00 -15h00, with your ID or driver’s license. Contact [email protected] for more information.

You can pay at your local traffic department.

Only a magistrate in court can further reduce the fine.